Privacy + Ts & Cs

At Whites Valley Jalapeños, we deeply value the trust you place in us regarding your personal data.

This Privacy Policy outlines how we manage your personal information.

Should you have any questions, or if you’d like to access, update or remove the personal information we keep on file, please reach out to us:

Phone: 0414 305 530

Mail: PO Box 378, Willunga, SA 5172

Email: whitesvalleyjalapenos@gmail.com

 

Please note that this Privacy Policy might be updated occasionally, and without notice. We recommend you check back periodically if you’d like to stay updated.

 

We gather personal information exclusively from what you voluntarily provide, mainly via our online contact form, orders or email. This information is strictly confidential and because we value your trust, it is not shared, disclosed or traded with any outside parties without your consent, nor used for any other purpose outside of Whites Valley Jalapeños communications.

Subscribers to our newsletter can easily opt out by clicking 'unsubscribe' in our electronic communications, which results in immediate removal from our mailing list.

It's important to be aware that transmitting information over the Internet carries certain risks. You should evaluate these risks and decide if you want to use our site. For those who prefer not to use the Internet, Whites Valley Jalapeños offers alternative methods to access information and conduct business.

 

Our website employs cookies to enhance user experience. These cookies communicate with your computer to recognise repeat visits and remember your unique settings on our site. Their purpose is to provide a great user experience. They do not collect any information from your computer. You can turn off cookies, but this might lead to reduced website functionality.

 

Our website uses both built-in and Google Analytics to track visitors' IP addresses. This tracking, which is anonymous, helps us improve our site by understanding visitor demographics, browser choices and frequently visited pages.

For those who fill out forms on our site, we record their IP addresses to verify transactions and prevent illegal activities online. This information is kept confidential and is only disclosed if required by law or to counteract malicious online behaviour.

 

Our website includes links to external, third-party websites that could be useful to our users. However, it's important to note that these sites have their own privacy policies, which may not align with ours. We do not control or endorse the privacy practices of these third-party sites.

 

For complaints about how Whites Valley Jalapeños handles, processes or manages your personal information, please contact us. We will request proof of your identity and full details of your complaint before we can process it.

Please allow up to 10 business days for us to respond.

It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with our response, you have the right to contact the Office of Australian Information Commissioner at www.oaic.gov.au to lodge a complaint.