Shipping & Delivery
What are your shipping rates?
Stardard shipping fee is $12.95 AUD for any parcels under 4.5kg (dispatched within 1 - 3 business days), anywhere within Australia.
Should you need your package faster, we're happy to offer express shipping $15.95 (dispatch within 1 business day).
A tracking number will be forwarded if you provided an email address or mobile number.
Who is your carrier?
All packages are shipped via Australia Post, or another local courier service should Australia Post be unavailable in your area.
Do you ship internationally?
We don't currently ship internationally as standard. Should you have a query about inernational shipping, please send us an email and we'd be happy to look into it for you and provide a quote.
Our email is : firstname.lastname@example.org
What if I don't receive my order?
If you do not receive your parcel within 10 working days, or you have received an incomplete order, please contact us immediately.
We do not take any responsibility for late delivery or non-delivery due to incorrect or incomplete information provided to us at the time of ordering.
If the delivery information provided is incorrect, we reserve the right to pass on to you any additional costs that may be incurred to re-ship or return parcels as a result.